Delete your account

Delete your account in the app

1. Open HERNES and sign in.
2. In the bottom bar, choose Settings: the cog icon on the far right.
3. In the Account settings section, choose Delete account (shown in red).
4. The app shows a summary of your profile, gardens and other data that will be deleted. Review it.
5. Enter your password and tap Delete my account permanently.

After deletion you are signed out. Deletion cannot be undone.

If your app is in Estonian, the labels are: Seaded → Konto seaded → Kustuta konto → Kustuta minu konto jäädavalt.

What is deleted

• Your profile (username, email address, bio, phone number, profile photo, settings, notification settings), your sign-in account and your phones' push tokens.
• Your gardens, with everything in them: areas, plants, poultry, beehives, compost worms, animals, tasks, logs, invite links and notifications. If a garden has editors, you can choose to hand it over to one of them (by default the editor who has been in the garden longest) or delete it.
• Photos you have uploaded to the cloud, except photos in other people’s gardens.
• Your wishlist.
• Your membership in other people’s gardens.

Photos that are stored only on your phone stay on your phone until you delete them or remove the app.

What is kept

• Entries and photos you added to other people’s gardens (for example plants or tasks) stay in those gardens, because they are part of that garden’s history; “Former member” is shown instead of your name. The app shows how many such entries there are before you delete.
• Gardens you hand over to an editor stay with everything in them.
• A record of the account deletion: your email address, user ID, IP address, the date and the number of deleted items. We keep it to prove the deletion and to protect the service from abuse. We keep it for 12 months after the deletion and then delete it.

Delete your account without the app

If you do not have the app at hand, send an email to privacy@hernes.app from the email address you registered with in HERNES, with the subject “Account deletion”.

Write a deletion request

We delete the account and the data listed above within one month at the latest and send you a confirmation. If the email comes from a different address, we will ask you to confirm that the account is yours before deleting it.

If you want to delete only part of your data

You can edit and delete individual entries in the app. If you want to delete another part of your data without deleting your account, email privacy@hernes.app.